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client platform
Do you want to offer your clients customized content?
Are you selling a product which requires intensive support?
Do you offer frequent updates and upgrades including documentation?
Do you want to provide your customers with additional service?
You are contemplating fulfilling your customer's need for information
and service with an additional online offer. You want to give visitors
the possibility to inform themselves. Frequent customers should be
provided with specific answers to frequently asked questions as well as
a forum for dealing with problems in a password restricted area.
Different target groups should possibly be offered different
information. The intended solution should, on the one hand, improve the
quality of service and, on the other hand, reduce support costs.
Does this scenario apply to your situation? In this case, factline
offers a complete solution which can be easily included into
existing web concepts - the factline customer platform.
"Satisfied customers due to individual service."
You do not need any previous knowledge in order to be able to update
your platform. You can access, change, discuss information on your
platform from every computer with access to the Internet. A
sophisticated permission system allows you to grant different user
groups different access rights to specific areas.
You are reluctant to deal with software concerns such as installation,
backup, update etc.? No problem! factline acts as your Application
Service Provider (ASP): Your platform is hosted on our server.
Subsequently, you can fully concentrate on your content.
